5 Things You Didn't Know About Hardware World
- Hardware World is a Better Business Bureau Accredited store due to the time it has in business and the fact that it's had no complaints.
- As an online store, Hardware World has had tens of thousands of positive shopper reviews, with an average rating of five stars.
- Instead of using coupon or discount codes, all sales on products are available to all customers automatically, which means you can save without extra effort.
- Hardware World offers over 40,000 products for sale in the hardware genre. These can be tiny like a washer or large like a power tool.
- Hardware World is able to offer free shipping to all customers, and is sales tax free in every state except Washington, where their retail headquarters lie.
How to Redeem a Coupon Code at Hardware World
No coupon codes are used at Hardware World.
If you look for the location of a promo code, as seen in the example, there is no place on any checkout page to enter a code. Further research shows that the sites promoting coupon codes only give sales discounts on items, and no code is necessary to save on those things. It is Hardware World's philosophy to allow everyone to benefit from sales items, without making them do the additional work of searching for promo codes. They believe that this builds a strong customer base that believes in their commitment to giving consistently low prices to everyone. The promo code pages are still an excellent location to see all of the sales at Hardware World for a particular time period.
Hardware World Review
In an era when big-box hardware chains like Home Depot and Lowe's are major competitors for hardware sales across the country, Hardware World is a refreshing change from the norm, with high quality items, low prices, and no frills. Their philosophy is simple, to provide quality items at low prices with free shipping and no sales tax in 49 of 50 states. (Their original store is in Washington State, making this the exception).
If you like lots of advertisement, outreach, and social media presence, this is probably not the store for you. However, the cost of maintaining these things cuts into overhead, and adds cost to items for sale. It is because of this that Hardware World chooses instead to pass the marketing budget discount to their customers, and rely on word of mouth instead. Their strategy seems to have been successful so far, as they are able to stock and carry over 40,000 items.
The kinds of items offered by Hardware World are vast. The main categories of tools include automotive, building supplies, electrical, farm and ranch, camping tools, hand tools, heating and cooling, commercial hardware, household, landscape and garden, lighting, masonry and concrete, paint and stain, patio, plumbing, power tools, safety products, stationary tools, and workshop supply. This makes them an excellent choice for something as small as hanging a picture on the wall, and as large as supplying a building project.
As you dig down into the website, you find that shopping at Hardware World is extremely user friendly. Items are well categorized, and as you click to find the specifics of each item, you don't need to look further to find the features for each item, and a detailed listing of the specs. In competitor's websites, these things are often hidden, and require extra effort to find the drop-down menu to locate them. Shipping date is transparently placed as well as the website lets you know when an order will be shipped if you were to purchase it, and a countdown clock lets you know when that shipping date will move to the next business day. Directly above the price for the item, you will find the suggested retail price. This allows you to see exactly how much savings you have. This is a more subtle method than others, as there is no red price or crossed out retail price. Part of the reason for this is that they offer these low prices every day, and don't rely only on sales to drop prices to a point where those on a budget can afford to purchase them.
As hardware stores are frequented by many different kinds of people, and those of every budget level need to maintain their home, Hardware World tries to make home, yard, and farm maintenance affordable to anyone. This makes them very popular with farmers and ranchers, who make up a large part of their clientele. As people who are often on a shoestring budget with very large hardware needs, the consistently low prices that are offered can often make the difference between an affordable maintenance project and another year of struggling.
If you live in Washington State, it is important to note that online orders are not returnable at their Redmond, WA location. As they are shipped from a central warehouse in Atchinson, Kansas, which houses the bulk of their inventory, it is not simply a matter of returning items in person. Hardware World is open and generous with their return policy, however. They work hard to create satisfied customers who want to return many times, and who will continue to allow them to expand by word of mouth, instead of increasing costs in order to launch a large advertising and marketing campaign. If you do have problems or questions, a call to their toll-free number during business hours will give you local, interested customer service staff who is quick to try to fix problems and exceed your expectations.
For more information about what you can do with hardware products, check out this video: Harnessing Hyperscale: Innovation in the Hardware World.
Hardware World Social Media Links
At the time of this writing, Hardware World does not use any social media accounts for promotion of their business, including Pinterest, Instagram, Facebook, Google Plus, YouTube, or blog.
Hardware World Contact Info
15600 Redmond Way, Suite 101
Redmond, WA 98052
Telephone Number: +1 (800) 385-8520