5 Things You Didn't Know About hhgregg
The hhgregg story began with the love story of founders Fansy and Henry Harold Gregg and continued with the story of their family.
Founded as Gregg Appliances, the showroom of the first store measured 800 square feet, but 30 of that store could fit inside current stores.
Gregg Throgmartin, great-grandson of Fansy and Harold, was the last family member to work at hhgregg; the era of the family connection ended in 2014.
As a company, hhgregg seeks to offer an inventory selection that inspires and delights customers and brings their homes to life.
hhgregg seeks to ensure that customers love their purchases because they believe that homes should be dream homes that express the unique way customers live.
How to Redeem a Coupon Code at hhgregg
At hhgregg, you can check out as a guest without creating an account. You can also enter coupon or promotional codes from your shopping cart, and you can enter up to two gift card codes when checking out. Proceed to the checkout when you are done shopping, and sign into your account or enter your shipping information. The checkout will verify your address and allow you to save it. You can check a box below your shipping address to have it saved as your default shipping address. Click on “Proceed to Billing” to enter your billing information and the codes for the gift cards you are using. Finally, on the next page, you can review your order to make sure it is correct and submit it.
Like competitor Best Buy, hhgregg specializes in the sale of appliances, electronics, and furniture. So, the company also competes with Sears in some product areas. The company began as Gregg Appliances in 1955 in Indianapolis, Indiana, and later changed its name to H. H. Gregg and then to hhgregg.
Founder Henry Harold (Hine) Gregg was a WWII Navy veteran who was living in Sheridan, Indiana and working as manager of the Biddle Screw Products store. Then, the Gibson Company, which was located in Indianapolis, decided to send Fansy Navie Foster, their home service director, down south to Biddle to improve sales by demonstrating Gibson's appliances to the public while also showing retailers how to operate and sell them. In due time, Harold quit his job as store manager, followed Fansy north to Indianapolis, and took a job selling appliances for A.C. Zickler. Harold eventually succeeded in both marrying Fansy and becoming Zickler's store manager. On April 15, 1955, two years after they were married, Fansy and Harold took $3,000 of their savings to purchase Zickler’s 800 square-foot store. Zickler continued to operate a plumbing business out of the back of the store, while the Gregg's sold refrigerators, washers and dryers, and grills out of the storefront. Later, they added black and white televisions, and when the new-fangled color televisions came onto the market, they added those, as well.
To commemorate Fansy's demonstrations, which were the start of it all, enjoy this YouTube video from the In the hhgregg Kitchen with Cluster Truck series as Matt from hhgregg and Chef Tim from Cluster Truck prepare Underground Salad and Cuban Sandwich.
From the single 800 square foot store in Indianapolis, hhgregg now has over 200 stores in 20 states. The new stores now range in size from 25,000 square feet to 30,000 square feet -- 30 of the original store could fit in one of the new ones with room to spare. While the inventory varies somewhat from store to store, the new stores now care around 350 different models of major appliances. The stores continue to sell consumer electronics, and hhgregg inventory continues to keep up with customer demand and the marketplace. The stores now offer computers and wireless products, fitness equipment, and furniture and mattresses.
Don’t just browse the products on the hhgregg website, though. Browse the links at the bottom of the page as well.
If you need replacement parts for a product, scroll down to the bottom of most pages on the company’s website and look for the Part Search. That link will take you to a list of the original parts for products from over 200 manufacturers.
If you click on the link to the Resource Center, you will find tools to help you choose the appliances, computers, and televisions that best fit your needs. If you need more information about your products, their features, or how to use them, you will find plenty of articles with helpful information. You will also find information about the latest sales.
In hhgregg's Rebate Center, you'll find Energy Star rebates from your local utilities, mail-in rebate offers from both hhgregg and the product's manufacturer, and other purchase incentives and promotional offers. Search for the product you have purchased on the list of rebates, and if you find a rebate or promotion is available, print out the form. Read the entire form carefully, and follow the directions step-by-step to be certain that you include the correct proof or purchase and all of the other information required to be eligible for the offer. Once you have mailed your form, you can track your rebate offer by entering its tracking number, your name and zip code, or the company's name and zip code on hhgrgg's rebate tracking page.
By continuing to provide the customer service and attention to detail emphasized by Fansy and Harold Gregg, hhgregg has established a reputation for having a highly trained sales staff that can serve as in-store consultants to customers. The values of Fansy and Harold Gregg are also reflected in the after purchase experience with hhgregg's policy of "white glove" delivery, installation, and repair service.
J. D. Power and Associates ranked hhgregg highest in customer satisfaction among appliance retailers in the 2014 Appliance Retailer Satisfaction survey, and, that same year, the company was recognized as one of Internet Retailer's Top 500 fastest growing retail e-commerce sites.
hhgregg Social Media Links
hhgregg on Facebook In addition to announcements of sales and holiday hours for the brick and mortar stores, you will find announcements of contests and a lot of useful information. hhgregg shares recipes, tips on decorating trends, how to care for your purchases, and how to know when to purchase replacements. You can ask questions about hhgregg's merchandise and get answers from store experts. Under "Events," you'll find announcements for new store openings. Under "Videos," you can enjoy some of hhgregg's humorous commercials, watch cooking demonstrations, and learn about the features of a variety of products.
hhgrgg on Twitter: They share some different how-to and product information that doesn't appear on Facebook. If you tweet a message to hhgregg, you are most likely to get a response between 8:00 AM and 6:00 PM ET.
hhgregg on Pinterest: hhgregg has 33 Pinterest boards featuring food, technology, fitness, entertaining, home decor, and more.
hhgregg on Google+: hhgregg is not as active on Google+ as they are on Facebook and Twitter, but you will find that they share the same type of information.
hhgregg on YouTube: hhgregg shares all of their videos on YouTube. The television ads, the cooking demos, and their series of Fill Your Home and What's the Feature videos are all there.
hhgregg Contact Info
hhgregg appliances Inc.
c/o Corporate Headquarters Inquiries
4151 E 96th Street
Indianapolis, IN 46240
Web Customer Service: Phone: 1-866-974-7344
Store Customer Service: Phone: 1-800-284-7344
Delivery & Installation: Phone: 1-866-213-7025
Product Repair & Service: Phone: 1-877-441-7153