About Promoter IOPromoter.io provides an effective means to properly gather and assess customer feedback for your business. You can engage customers with surveys that are easy to construct and distribute with little to no technical knowledge. Simply follow the easy steps in the Promoter.io software to create your surveys, and upload them directly to your customers' mailing lists.
Once your survey is out there, Promoter.io makes it easy to track the metrics in real-time. Follow your scores and evaluate response rates. Promoter.io allows you to individually track trends in your evaluations so that you can determine weaknesses and strengths without having to sift through countless surveys yourself. An archive of personal feedback allows you to easily track more detailed concerns your customers might have and respond directly to them in a timely and efficient manner. Promoter.io tools let you easily manage a number of surveys to create entire campaigns, tracking and comparing customer responses for a number of disciplines or products. Promoter.io helps prevent turnover by allowing you to identify problems fast, address the issues at the source, and respond to customer complaints in real time.
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