Hostelworld.com Limited
Registered office and Trading address
Floor 3, Charlemont Exchange
Charlemont St, Dublin, D02 VN88
Hostelworld Group PLC
UK registered office
One Chamberlain Square
Birmingham, B3 3AX, UK
Ireland branch office
Floor 3, Charlemont Exchange
Charlemont St
Dublin, D02 VN88, Ireland
Customer Services: If you need to talk to us about a booking you can email your query to our customer service team. Hostelworld Group Email: [email protected]
DataProtectionOfficer: For all requests relating to our Data Protection Notices and to exercise any of your rights or if you have a complaint, please contact our Data Protection Officer at [email protected]
For all Financial and Investor Relations: Please contact [email protected]
Press: At Hostelworld they love all things travel and adventure so if you’re a journalist, blogger or just curious about what they have to offer don’t hesitate to drop us a line. They’re happy to provide data, comment and information on topics you’re covering or simply drop us a note to say hello and they can go from there. Email us at [email protected]
Affiliate Partners: If your website focus falls on travel, students or leisure markets and you’re looking to target these niche audiences in an effective and relevant way, becoming an affiliate of Hostelworld could help you do just that. For affiliate enquiries please Email: [email protected]
Brand Partnerships: They love working with other brands in clever ways to reach our target audience. If you’d like to talk to us about partnerships please get in touch, Email: [email protected]
Flights and accommodation vary dramatically depending on the season, month, day of the week and a whole variety of different factors. The season you travel in will probably have the biggest impact on your purse. Here’s a short list with the best times to travel to a few popular group trip destinations.
Hostels are less expensive and a better fit for large groups, over most other accommodation types. You can sleep between 4-12 people in the same room and (if you book far enough in advance) your group can stay on the same floor. Many hostels have en-suite rooms, restaurants (they’ll get to this next) and large sociable areas for everyone to relax and chat between activities.
You can pre-book your meals in a lot of hostels now – oh times they are changin’. From breakfast and packed lunches to dinner. If it’s available – you can book it! It will save you time and money for your fun but long day ahead. If you’re travelling to European destinations like Lisbon and Barcelona, you can get breakfast from as little as two euro fifty and a packed lunch from three euro (bargain!). In London you can get a half board packed lunch from five pound fifty and dinner from twelve pound fifty. Taking into consideration that lugging a large group of people around a new city is easier said than done, you’ll be thanking yourself for pre-booking your meals later. Ask your Hostelworld Specialist Advisor about the possibility of including meals to your booking.
There are always cheap and free things to do, no matter where you are. Studying the beautiful architecture, visiting free museums, or hiking and exploring new terrains, all require little to no expense. Things like hop-on hop-off bus tours can usually be walked. When you are going to an event or partaking in an activity that has a fee attached, just be sure to make use of combination tickets and deals that offer a reduced rate. For example, many cinemas offer a reduced rate if you eat at a particular restaurant. Equally, be sure to take advantage of group discounts where possible.
Buses are not only cheap, they provide you with the ultimate sightseeing opportunity. They also happen to be perfect for large groups. Note that getting a taxi or car last minute won’t suit you if you’re on a budget, so pre-booking buses or using public transport is the best and most tourist friendly option. Securing your transport early online will save you more than booking it last minute. Keep an eye out for group save travel deals and you’ll be laughing!
Find discounted deals and promo codes on sites like Givingassistant.org!
Once you have selected your destination, preferred property, number of guests, and number of nights, you will be prompted for payment details to confirm your booking.
You need a valid credit card, debit card* or PayPal account* to book online. The cards they accept are Visa, Visa Delta*, Visa Electron*, Mastercard, Switch*, JCB*, and Laser*. Your card or PayPal account will be charged for a deposit (down-payment) at the time of booking.
You will receive an on-screen confirmation of your reservation which you should print and bring to the property. You will also receive a confirmation email to your email address.
The remaining balance will be due when you arrive at the property and the amount will be clearly displayed on your booking confirmation. This will always be in the local currency of the property. However, please be aware that some bookings types and some properties require payment in advance so make sure to read the House Rules of the property you book!
To cancel your booking:
Log into your Hostelworld account by clicking here.
Find your booking.
Click on “Cancel”.
As soon as you click “Cancel”, the property will be automatically notified of your cancellation. You can cancel up to 24 hours (unless otherwise stated) ahead of the earliest check in time as set by the property; after this has passed, then it will not be possible to cancel online. Cancellations after this time are considered a late cancellation or no-show and additional charges may apply.
I have a Free Cancellation Booking:
The latest time you can cancel is shown on your confirmation email and is in the property’s local time zone. In order to get your refund, you will need to cancel online through your Hostelworld account. Please note that due to a large number of cancellations, there will be a significant delay in getting refunds processed.
If your booking has been made using a voucher from your Hostelworld account, the voucher will be automatically added back to your Hostelworld account after you cancel, ready to be used towards the deposit of a new booking!
I have a Flexible Booking:
As soon as you click “Cancel”, your Hostelworld deposit will be added right away to your Hostelworld account as a voucher. To use this voucher when making a new booking, simply use the same email address as your cancelled booking on your new booking, and your voucher will automatically apply towards the deposit amount.
I have a Non-Flexible Booking:
As soon as you hit “Cancel” there is nothing else you need to do. The deposit of these bookings are non-refundable.
I have a Non-refundable Booking:
Once you hit “Cancel” the property is alerted to your cancellation. The property are still entitled to charge you in full for your booking, even in the event of cancellation. The deposit of these bookings are non-refundable.
Lost your confirmation email or didnʼt receive it? No problem! Once you click on the “Confirm” button, it should only take up to 1 minute to receive confirmation of your booking on screen. If you have waited a few minutes and have checked your spam folder but still canʼt find the confirmation email, simply contact us at [email protected] and they can resend it to you!
No code needed.