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4 Customer Service Tips For Glossier.com

Founded in 2014, glossier.com has quickly established itself as a renowned and respectable beauty brand. Glossier provides a thoughtful perception of the world of beauty, by promoting the look of natural cosmetics, as opposed to an overdone and artificial look. Due to the volume of orders that glossier.com receives, the company is well-equipped to respond to its customers’ queries, concerns, and feedback. 

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So, you’ve got a burning question for glossier.com’s customer service team, do you? Well, you’ve come to the right place. We have compiled a list of ways to get in touch with the customer service team at glossier.com. It is time to put your hunt to rest – take a look through our list below.

Email the Customer Service Team

The glosser.com team is available to respond to your emails every business day. You can forward your queries to [email protected]. If your email concerns an order you have already placed, be sure to include all relevant information, particularly your order number. Including all your order information from the start allows the customer service team to quickly and easily identify the order that the inquiry pertains to. And it will lessen the need for back-and-forth chitter-chatter before they can properly assist you. 


If your email concerns a particular product that you are interested in, include the full name of the item.

Mail Your Inquiry to the Customer Service Team’s Headquarters

If you prefer a more traditional means of communication, you can mail your correspondence to the headquarters of glossier.com’s customer service team, known as the “gTeam.” If you’re hoping for a quick answer to your question, snail mail may not be the best communication option for you. However, if the matter isn’t urgent, you can mail your letter to 33 Spring Street, East 10th Floor, New York, NY 10013, US. 


Don’t forget to account for the additional time that it will take for the team’s response to reach you via mail. 

Contact glossier.com’s Customer Service Team Via Facebook

The glossier.com customer service team is readily available to assist you via Facebook Messenger. To message them on Facebook, go to the Glossier Facebook page, and hit the “Message” button at the top right corner of the page. At this point, a chat box will appear at the bottom of the page. Once the chat starts, you’ll be able to craft and send your message to the customer service team, or “gTeam” if you will. 


After sending your message, you will receive an automatic response to your inquiry assuring you that the customer service team has received your message. Although the customer service team will not respond to your message instantaneously, we can assume that this method will certainly be quicker than traditional mail.

Phone the Customer Service Team

Phoning the customer service team is always the way to go if you need an answer as quickly as possible. Don’t wait for a written answer to your question, give the glossier.com customer service team a call at 1-855-929-2179. They will be happy to assist you. For efficiency and clarity, you should ensure that you have all the details regarding your order or concern.


What are you waiting for? Give the customer service team at glossier.com a call. They will be more than happy to assist you with your question or concern.


We know you must be itching to place your order with glossier.com. Before you do, we urge you to take a look at our Glossier Coupon Codes. What’s better than great beauty products? Savings on great beauty products, of course!

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