AliExpress Customer Service Contact Info
160 Greentree Drive
Dover, DE 19904
Telephone Number: +1 (408) 748-1200
How to Use a Coupon Code on AliExpress?
Follow these steps below to apply your coupon code for aliexpress.com at checkout:
- Go to the page of the AliExpress product you want to buy
- Check to see if the seller is offering a seller coupon
- If they are then you click the "Get a Seller Coupon"
- Click the "Buy Now" button to continue.
- On the checkout page scroll down to see the "Apply Seller Coupon" is activated
- Scroll further down to click the "Apply AliExpress Coupon" if you have a discount code
- Scroll further down again to enter your promo code in the field designated "Enter coupon code" and then click "Apply".
- To continue on, click "Place Order" to make payment arrangements and complete the transaction with the seller of your goods.
Different Types of AliExpress Coupons Explained
- "AliExpress Coupons" are sitewide coupon codes provided by AliExpress. These codes are valid for combined product orders from multiple stores, regardless of the seller.
- "Seller Coupons" are coupon codes provided by individual sellers on the aliexpress.com website. These are also called store codes and are valid only on individual products from that select seller.
Can You Use More Than One Coupon on AliExpress?
Yes if you have both an AliExpress coupon and a seller coupon you can stack the two codes together on the same order for maximum discount on your checkout price.
Does AliExpress Have Free Shipping?
You can get free shipping on almost all items sold on AliExpress. However, each seller will determine if they offer free shipping option on the product; this is not done by AliExpress themselves. Free shipping is normally via the slower epacket shipping delivery option.
Bonus Different Ways To Get AliExpress Discounts
- Look for "New User code" on product pages offered to first time users of the website
- When you sign up for a new account with AliExpress, you will receive a $5 off coupon valid on your first purchases made within the next 7 days.
- You can get both "AliExpress Coupons" and "Store Coupons" by playing games or by exchanging your coins for coupons.
- Shop on the AliExpress flash sales page to look for what they also call SuperDeals. These are limited time promotions where you will get the guaranteed best 30 day price for that product at maximum percentage off pricing like up to 90% off.
- Monthly special VIP discounts of 60% off are granted to 'Platinum' buyers who spend more than $6999 within a 90-day period.
AliExpress is a subsidiary of the Alibaba Group. It is an online ecommerce platform connects that sellers and manufacturers in China who make products made in China, with individuals and businesses around the world. You can purchase individual products or buy them for wholesale as a business.
AliExpress has been offering competitive prices on more than 100 million products from thousands of Chinese sellers since it launched in 2010.
Mostly comprised of small Chinese businesses that sell goods to international online buyers, AliExpress is a retail service associated with Alibaba.com enterprises which has become one of the largest B2B online marketplaces in the world.
AliExpress processes hundreds of thousands of orders hailing from different countries across the globe with sites translated into five languages, and shipping to more than 200 countries and regions.
What Can You Buy on AliExpress?
You can purchase just one item, or take advantage of increasing your savings by buying more bulk wholesale products.
Additionally, those who consistently purchase large bulk orders can qualify to take advantage of AliExpress' VIP Membership, which offers three different levels:
- Platinum ($6999)
- Gold ($3999)
- Silver ($999+)
Customers who meet the minimum payment requirements are assigned a membership status that is reviewed and renewed accordingly.
Bulk order customers who shop at AliExpress also shop at similar sites like:
- Etsy Wholesale
With a wide-ranging inventory, customers may purchase well-known brands in addition to international selections that include the likes of Durex condoms, Apple iPhone cases, Victoria Secret's PINK collection, Scholl Velvet Soft Pedi products, Karcher Pressure Washers, Xiaomi MiBands, Clorts Outdoor Shoes, the Mr. Fuzzy Magica Worm Magic Trick toy, Real Madrid Kid's soccer jerseys, and Tour de France cycling jackets for men.
In addition to browsing the online site by keyword for 'wireless routers,' 'sapphire jewelry,' or 'gladiator sandals,' AliExpress.com also has a mobile app which brings consumers closer to purchasing low-priced wholesale goods from anywhere. Customers may also scan the inventory by selecting broader categories such as Men, Women, Kid & Baby, Electronics, Sports, Healthy & Beauty, Home & Garden, and Automotive.
The fastest-moving products on AliExpress are highlighted as the most popular products of the week (weekly bestsellers) or 'Hot Products' that sell out fast.
Browse AliExpress Collections to find hand-picked selections by the company, which are updated on a weekly basis.
To further increase your savings, AliExpress also accepts coupon codes for the purchase of any regularly priced items – only when your order amount exceeds the minimum purchase requirement. To maximize the amount of money saved, using a coupon code from Giving Assistant not only leads to cash back bonuses, but also allows you to spread good to others in need.
To get an idea of how to make a purchase through AliExpress, the following YouTube video illustrates many points – from concerns of buyer protection to the different types of wholesale products available.
Is It Safe to Buy from AliExpress?
Yes, because in an effort to provide secure online transactions for customers, AliExpress offers their Buyer Protection program that covers purchases made from the start of a transaction until after delivery has been made.
To be eligible for the Buyers Protection from AliExpress you must first use one of their official payment options at checkout.
You can then claim an AliExpress purchase refund if one of the following criteria apply:
- The items you received were not as described.
- Your negotiation with a seller for a refund was not successful.
- Your order was not received within the stated delivery time.
- The items you received were fake items that were promised to be genuine on the sales page. In this case you can qualify for getting three times your money back in compensation.
Does AliExpress Do Black Friday?
Yes, the AliExpress Black Friday Deals will start on Fri Nov 29 2019 with many items available in the discounted Black Friday sale.
Does AliExpress Do Cyber Monday?
Yes, the AliExpress Cyber Monday Deals will start on Mon Dec 02 2019 with many items available in the discounted Cyber Monday sale.