Grove Customer Service Contact Info
Grove Collaborative
1462 Pine St
San Francisco, CA 94109
Telephone Number: +1 (844) 476-8375
Email Address: community@grove.co
Grove Review
Like Costway and Method, Grove connects consumers with products that they can feel good about purchasing. The company's mission is to inspire families to sustain beautiful homes that are filled with healthy, sustainable products. They believe that personal health and well-being is more important than profits, so they've selected items to offer that have been made in a responsible manner.
When you use Grove, you can choose to buy individual items, or you can set up recurring shipments. This subscription service is free to use and simply makes it easier to get all the items you need on a regular basis. Your shipment can be cancelled or adjusted at any time, so you retain all of the control over what you buy. There's also no fee to utilize the subscription service. Everything can be monitored online, where you can see the items that will come in your next shipment and make changes if you want to. If you don't need anything in a certain month, you can hold off on your purchase until when you're ready. It doesn't matter whether you skip one month or several - everything is up to you.
To make a purchase, you'll be charged a flat fee of $2.99 for shipping whether you're ordering a lot or just a little. There is no specific number of items that you have to purchase, but to make shipping more economical, you will have to meet a minimum purchase amount. The order minimums are $10 for recurring shipments, $15 for shipments for VIP members, and $30 for shipments for non-VIP members.
It costs $19.99 per year to be a VIP member. With this program, you can get unlimited free shipping, four free gifts throughout the year, access to exclusive sales, and early access to new products. Additionally, VIP members can take advantage of the price matching program. If they find prices that are lower than those offered on Grove, they can let the company know and the order will be adjusted to match that lower price.
If you're not a member, you can still get the auto-shipments each month, the low flat shipping fee of $2.99 on your orders, and support from a Grove Guide.
The Grove Guide program connects consumers with Grove team members who can work as personal concierges. You can learn more about various products when you use a Grove Guide, and you can get recommendations based on your previous purchases or overall preferences. Contacting your Grove Guide by email or text is a quick way to get your questions answered and receive detailed shipping information.
The products that Grove sells include items in the household, personal care, baby and kids, and pet departments. Household items like room fresheners, dish soap, laundry detergent, and all-purpose cleaners are available. They are often manufactured by well-known, environmentally friendly brands such as Method, Mrs. Meyer's, and Seventh Generation. While you can choose to buy items in bulk, each product is priced individually. They come in sizes that you would see at any corner drug store.
Lotions, body washes, ointments, and moisturizers for men and women are some of the items sold in the personal care department. Some of these products are made by Grove Collaborative, which is the in-house brand that also falls under the management of Grove. You can also find sunscreen, vitamins, toothpaste, and other items that you might use on a daily basis.
If you're shopping for a child, you can purchase baby wipes, toiletries, diapers, vitamins, and medicines that are appropriate to use with toddlers and babies. In general, these products are gentle and safe to use on children of various ages. For example, the Zarbee's cough syrup is pediatrician-developed and recommended for ages 12 months and older, and the Tom's of Maine toothpaste is a natural kids' product with fluoride and approved by the ADA.
Pet products can be sorted into grooming, waste, and wellness categories. The brands that they carry include Radius Canine, kin+kind, and The Good Earth. Products range from biodegradable kitty litter to joint support supplements for cats and dogs.
See more example products in the video "HUGE FALL GROVE COLLABORATIVE HAUL 2018 :: NATURAL & NON TOXIC CLEANING PRODUCT UNBOXING."
Grove Social Media Links
Grove on Facebook: Stay in touch with the company by following along with their posts. You can learn about the different products that they sell, read through tips about keeping a clean home, and be directed to information about personal health and wellness.
Grove on Instagram: Check out pictures that can inspire you to simply things at home, maintain your physical and mental health, and make positive changes to your life. Many of the photographs display beautiful kitchens, bathrooms, and living rooms with decor touches that you might want to incorporate in your own place.
Grove on Twitter: See what's going on at the company by reading through their tweets. As they release new products and lines, they often showcase these on Twitter. Get connected to brands that might soon become your favorite!
Grove on Pinterest: See how others are incorporating innovative ideas into their own homes. By looking through the photos, you can gain new insights into how you can start to move in the right direction in terms of what types of products you're going to start using.
5 Things You Didn't Know About Grove
- They've saved over seven million square feet of rainforest by donating to the Arbor Day Foundation with every shipment.
- Think you can make a difference? Apply to be an official "Influencer" and you can be rewarded by directing business to Grove.
- They truly want people to be happy. They have a 100% happiness guarantee, so you can send anything back at any time.
- Want to make purchases and feel good at the same time? Take advantage of their wide selection of cruelty-free products.
- They're transparent about their carbon footprint. As a certified B corporation, they're up-front about how they're being eco-friendly.
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