If you buy a product or service through the links found on our site, we may earn a commission. Learn more about Giving Assistant.

Get To Know Aliexpress – 11 Facts

Aliexpress.com FAQs

AliExpress is a popular online retail platform that sells everything from electronics to toys. If you want to find out more about the platform, here is everything you need to know about aliexpress.com.

woman using MacBook Pro

Is AliExpress a Safe Place to Shop?

AliExpress is a completely legit website owned by Alibaba, and it’s one of the most popular places to shop online. AliExpress has a great reputation for quality products and good customer service.

How Is AliExpress Cheaper Than Amazon?

Their pricing is lower than Amazon’s since they do not have the same overhead expenditures. Amazon has to spend a lot of money on advertising, keeping its inventory up to date, and sending products to customers. 


AliExpress doesn’t have to do any of that because they are a third-party seller. They just connect buyers and sellers online, so they don’t have any of the costs that come with that.

Why Are Things So Cheap on AliExpress?

AliExpress products are cheaper for many reasons. The products on AliExpress are sourced from Chinese suppliers, whereas Amazon sources its products from several nations.


AliExpress also doesn’t have to pay for marketing and shipping like Amazon does. Lastly, products on AliExpress are often sold in large quantities, which lets the seller save money on packaging and delivery costs.

Is Using a Credit Card on AliExpress Safe?

Yes. Most of the time, it is safe to shop on AliExpress with a credit or debit card. But you should always check the security features of any site you shop on to ensure your information is safe. Also, never enter your credit card information on a website that isn’t encrypted.

How Long Does the AliExpress Delivery Process Take?

AliExpress offers different ways to ship, and the delivery time depends on which way you choose. Here’s an overview of the different shipping options:


  1. Standard Shipping: This option is the slowest type of free shipping, and it takes an average of 15-45 days to arrive.
  2. ePacket Shipping: This option is a faster version of standard shipping, which takes between 7-15 days to arrive on average.
  3. Express Shipping: This option is AliExpress’s fastest shipping option, and it typically takes 3-7 days to arrive.

Does AliExpress Offer Free Shipping?

AliExpress offers several free shipping options. In most cases, AliExpress’s free shipping options come from the seller’s own warehouse in China. 

What Happens if an Order From AliExpress Doesn’t Arrive?

If your AliExpress order doesn’t arrive, you can open a dispute to ask for a refund. The supplier has 15 days to respond after you file a dispute. If they don’t respond or can’t solve the problem, Alipay will refund you.

Does AliExpress Offer Free Returns?

Yes, return shipping is free. If you are not happy with your order, AliExpress will give you a refund. Even the return shipping is free of charge! Simply contact AliExpress’s customer service, and they’ll handle the situation for you.

Does AliExpress Offer Discounts?

AliExpress often runs offers and promotions. Under your profile, you’ll find a tab labeled “My Coupons” with all the available discount codes. Alternatively, you can find various coupon codes on websites like givingassistant.org.

How Long Does It Take for AliExpress To Give a Refund?

AliExpress refunds usually take 3 to 20 business days. But you can speed up this process by calling AliExpress customer service. Buyers may be asked to show proof of purchase and/or a screenshot of the email telling them about the refund.

Where Is AliExpress Situated?

AliExpress is in Hangzhou, Zhejiang, which is in China. Alibaba Group Holding Ltd., AliExpress’ parent company, is based in Hangzhou.

Final Thoughts

AliExpress, owned by the Alibaba Group, is a popular retail platform known for its affordable prices and huge variety. Whether you have questions about shipping or discounts, the above is all you need to know about AliExpress.


Related Articles:

Get To Know Autozone – 10 Facts


Get To Know H&M – 9 Facts


Get To Know Princess Polly – 11 Facts


Get To Know Urban Outfitters – 9 Facts