StubHub Customer Service Contact Info
199 Fremont, Floor 4
San Francisco, CA 94105
Telephone Number: +1 (866) 788-2482
Email Address: firstname.lastname@example.org
How to Redeem a Coupon Code at StubHub
To make a purchase on StubHub, you'll need to have an account, though you can search for tickets without signing in. You can sign up online, or sign in if you already have an account, by clicking the "Sign In" link at the top right corner of the site.
Once you are on the site, you'll see a greeting where the "Sign In" text was before you logged in. It should say "Hi,YourName." Click on that, and you'll get a menu. Select "Gift Codes." From there, you can add any codes that you have so they can be applied to your order.
If you want to make a purchase, search for the event that interests you, then select from the dates offered. You can then select your seating preference. Once you've selected the number of tickets you want, you click the checkout button to enter your payment information.
StubHub got its start relatively early in e-commerce history. Started by a couple of Bay Area investment bankers, StubHub started out as a marketplace for consumers who wanted to sell unwanted tickets to events, including sports, theater, and concerts to others. Eventually, it grew to be one of the largest online ticket sellers in the world alongside Ticketmaster and Goldstar.
Prior to StubHub, individuals who had event tickets that they weren't able to use had limited options for reselling them. "Scalping," or standing outside a venue right before an event and selling tickets is illegal and often undignified. While it might have been possible to sell tickets to brokers, these resellers would take a hefty cut of the ticket's value.
Similarly, people who weren't lucky enough to get tickets to popular events either had to pay exorbitant rates for tickets from brokers or had to seek out scalpers who might likewise be charging a lot for tickets. Plus, there was always the real risk that tickets could turn out to be counterfeit or forged. Since person-to-person transactions were typically cash only, there was no real protection for secondary market buyers.
With StubHub, ticket sellers And buyers were provided with a third-party marketplace that could collect payment and monitor seller and buyer behavior. The model caught on quickly, and StubHub's staff grew to 20 in their second year of business to 60 in their third year.
Of course, a company like this also caught the attention of competitors who threatened to sue but never quite did, as well as sports franchises who weren't happy about losing control over ticket sales. Eventually, the company was bought out by eBay, itself an online platform that brings sellers and buyers together. eBay continues to own and operate Stubhub.
StubHub continues to be the premier site for event ticketing. While it is still possible to purchase tickets on the secondary market for the site, there are plenty of venues and promoters that sell tickets directly through the platform as well. While sites like Craigslist have made it easier for local buyers and sellers to meet up, many people still feel that it is safer to work through a site like StubHub which protects the anonymity of users as well as providing payment protections.
The website makes searching for local events incredibly easy. Organized by city, site pages include a listing of top-selling events, or you can search by category or event name. Once you find your event, you can view a seating map (if applicable to your venue) and check out ticket options. From there, you can choose the ticket option that works best for you and make your purchase.
You can also sell unwanted or unneeded tickets on the site. This can be particularly helpful if you have tickets to an event but can't attend for some reason. It's easy to list your tickets on StubHub and you can set your own price. Once your tickets have sold, StubHub sends you your payment.
StubHub Social Media Links
StubHub on Facebook: Check out StubHub's Facebook page for news, chat, and opportunities to enter contests and giveaways. "Like" the page so you can more easily keep up with what's going on and chances to grab tickets to major events.
StubHub on Instagram: Instagram is all about the photos and StubHub's stream lets you view photographs from some of the incredible events with tickets sold on StubHub. There's also company news and chances to win prizes
StubHub on Google+: Google+ offers an opportunity to keep up with goings on at StubHub and check out a variety of content from StubHub and its partners. As with other social media platforms, it’s easy to follow StubHub on Google+.
StubHub on Pinterest: Like Instagram, Pinterest is a photo site. Check out snaps from events that have been taken by StubHub employees as well as its customers.
5 Things You Didn't Know About StubHub
- San Francisco-based StubHub was founded in 2000 by Jeff Fluhr and Eric Baker. In 2007 eBay bought StubHub for well over 300 million dollars.
- In 2016, two tickets to the NBA finals were sold on StubHub for $49,500 each, beating those sold for the 2008 finals at $37,000 each.
- StubHub has a partnership with Mr. Holland's Opus Foundation and has pledged to donate one million dollars in musical instruments to schools.
- While high-demand tickets sold on StubHub can become very expensive, more than half sell at or below their issue price.
- StubHub started offering mobile apps for users. In 2013, the company even created a special app just for the South by Southwest festival.