Papa John’s Customer Service Contact Info
Papa Johnʼs International, Inc.
P.O. Box 99900
Louisville, KY 40269
Telephone Number: +1 (877) 547-7272
Email Address: [email protected]
Customer Service at Papa John’s
Reaching customer service for any business can be a difficult task. However, some stores go above and beyond with a very robust set of tools to help customers resolve their issues quickly on a variety of devices for both foreign and domestic locations. Papa Johns makes it easy to give many types of feedback. Surprisingly, even if you are not a customer!
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Feedback Forms for Customers
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Feedback Forms for Non-Customers
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Chat Functions
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Directory for Local Franchises
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International Feedback Forms
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Customer Care Team
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Mail in Feedback
Food Delivery Services and Papa John’s
Food delivery services such as GrubHub, UberEats, ChowNow, Postmates and several others support deliveries from Papa Johns. However, these apps may not have the most up to date offers, promo codes and coupon codes for Papa Johns products. However, many of these apps offer discounts to subscribers which are separate from Papa Johns but could offer you competitive and sometimes superior savings to your Papa Johns order.
How to Use a Papa Johnʼs Promo Code
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Go to the Papa John’s website or app
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You will be prompted to enter your address to determine which store you will be receiving your pizza from
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Browse the Papa John’s menu and select your items you want to order.
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Enter the Papa Johns promotional code in the small box in the top left that says “Enter Promo Code.”
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Click Apply to redeem the code andactivate your savings.
Papa John’s Free Pizza Deals
Look out for the occasional times when Papa Johnʼs gives away free pizza like when they offered a free large pizza with one topping with orders of a certain minimum amount. (source)
Papa John’s FAQs:
My promo code doesnʼt work?
Many promo codes need to be entered prior to choosing your pizzas. Try entering the promo code at the beginning of the order.
How do I reset my password?
Click the “forgot your password” link when prompted to log in.
How do I opt in/opt out of receiving promotional emails?
Sign in to your account, go to My Account, and then go to Email and SMS/Text.
I cancelled my online order, but the charge still shows on my account?
This is a preauthorization hold and appears as a “pending transaction” on your account. In the case of debit cards, “pending transaction” can fall off the account (making the pending amount available again) anywhere from 1–5 days after the transaction date depending on the bankʼs policy.
Can I pay with a prepaid or reloadable credit card?
If you are using a Prepaid or Reloadable Credit Card, your Financial Institution may place an additional 15-25% authorization hold on restaurant purchases to cover anticipated tip amount. For questions about your specific card, please call the customer service number located on your card. If your order total, any included tip amount, and the additional 15-25% authorization hold exceeds the amount of funds available on the Prepaid or Reloadable card, your card may be declined. Once your purchase is complete, you will be charged the amount of the purchase plus any tip amount that you may have added. Your Financial Institution will remove the hold that included the 15-25% additional amount. Removal of the hold could take 3-30 business days depending on the financial institution.
How does the Papa Rewards Program work?
For more information, please go to our Rewards information page.
visit papajohns.com
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